Acceptable Use Policy

Last Updated: 17.05.2025

1. Purpose

This Acceptable Use Policy ("Policy") outlines the guidelines for using mobiiil’s home internet and family digital services. By using our services, you agree to comply with this Policy and all relevant laws of the United Arab Emirates.

2. Prohibited Activities

You must not use mobiiil’s services to:

3. Network Integrity

All users must avoid actions that compromise the performance or stability of mobiiil’s network. This includes hosting unauthorized servers, excessive data consumption, or actions affecting other customers' experiences.

4. Fair Usage

Even on “unlimited” plans, fair usage limits apply. Abnormally high or excessive usage may result in speed throttling, service adjustments, or the recommendation of a more suitable plan.

5. Enforcement

mobiiil reserves the right to monitor traffic and enforce this Policy. Violations may result in warnings, restrictions, temporary suspension, or permanent disconnection, along with possible legal action if necessary.

6. Reporting Abuse

If you suspect misuse of our services, please contact us at [email protected]. We investigate all reports to protect users and maintain quality service.

7. Changes to This Policy

We may revise this Policy from time to time. Updates will be reflected on this page with a revised "Last Updated" date. Continued use of our services implies acceptance of the latest terms.

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